GUIDE Marketing Representative

Program:  ArchCare Community Services

Location: Manhattan, NY 

Overview:

ArchCare cares for people of all ages and faiths where they are most comfortable and best able to receive it – at home, in the community and in nursing homes. As the Continuing Care Community of the Archdiocese of New York, we see enhancing the lives of our elders and others who need extra help to stay healthy and live life to its fullest as more than just a job. To us, it’s a privilege and our calling.

Benefits/Perks:

• Includes accrued vacation days, sick days, and holidays.
• Participation in 403 (b)
• Voluntary Benefits: Short Term Disability, Life Insurance, Cancer Insurance, Pet Insurance
• Discounted membership: Plum Benefits
• Pay for work-related eligible commuter expenses with pre-tax dollars

The GUIDE Marketing Representative is responsible for prospecting, clearly communicating the GUIDE Medicare Program, screening process, and assisting with enrolling interested eligible candidates.

The GUIDE Marketer’s activities include learning and staying informed on the key performance measures, shared goals and objectives, drive lead teams to meet and or exceed goals, drive the implementation of new business relationships, provide ongoing support to assigned customers providing exceptional services that maintains and or increases current customer satisfaction.

• Meet specific business relationship goals at assigned contracts and report and measure progress against monthly quarterly annual goals
• Works in close collaboration with Management team to identify training opportunities
• Conducts alignment process through follow-up, calls/ visits, and collects necessary information for applications
• Is the primary point of contact between the client and the program
• Knowledge of current market trends, best practice, and new developments utilizing information for business improvement
• Communicates and escalates issues, as needed, in real time to appropriate management
• Actively promote program, work with clients to identify potential referrals, and effectively screen referrals for participation in GUIDE program
• Participating in seminars, workshops, and events that bring recognition of the product to targeted markets as necessary
• Achieves corporate enrollment goals
• Converts appointments into enrollments
• Prospects for referrals and converts to appointments
• Maintains disenrollment rate deemed acceptable from the company
• Plans events
• Travels to all assigned service areas
• Meets a standardized set of competencies for the specific position description established by the Archcare Dementia Care Connect
• Establishes sales objectives by following the forecast for annual sales for regions and territories

Education Requirements

• Bachelor’s Degree

Experience Requirements

• 5 years experience in account management/sales for Medicare and/or Medicaid Programs, event planning, direct contact with frail or elderly population.
  
• Valid Driver's License, insurance and own a vehicle

Skill Desired

• Bilingual Spanish

Salary: $65,538.20-$81,918.20 Annually