Scheduler

ArchCare Program: ArchCare at Home
Location: Manhattan

Overview:

ArchCare cares for people of all ages and faiths where they are most comfortable and best able to receive it – at home, in the community and in nursing homes. As the Continuing Care Community of the Archdiocese of New York, we see enhancing the lives of our elders and others who need extra help to stay healthy and live life to its fullest as more than just a job. To us, it’s a privilege and our calling. 

Benefits/Perks: 

• Includes accrued vacation days, sick days, and holidays. 
• Participation in 403 (b) 
• Voluntary Benefits: Short Term Disability, Life Insurance, Cancer Insurance, Pet Insurance 
• Discounted membership: Plum Benefits

• Pay for work-related eligible commuter expenses with pre-tax dollars 

Responsibilities: 

• Phone support (both fielding incoming calls and placing calls to staff and/or clients) 
• Effectively works with interdisciplinary team to communicate scheduling and ensure that the team meets with patients at designated times.
• Enter aides' schedules into database. 
• Will work with team on any missed appointments and communicate with them missed communications or issues as they arise.
• Takes phone calls from staff, patients, caregivers and others.
• Communicate all issues that arise to the Outcome Manager for improvement.
• Oversee the services provided to a caseload of clients on a daily basis. 

• Interface with clients, families, and employees to ensure quality service is delivered. 
• Be responsible for day-to-day staffing of cases, problem solving, ensuring customer satisfaction, payroll/billing. 

Job Type: Full Time

Salary: $54,500 - $56,700 per year

Education: 

• High School Diploma/GED 
• Associate Degree preferred