The Regional Office Administrator is responsible for directing the activities in the local office as related to CHHA and for ensuring that such services are in accord with Agency policies and procedures. Responsibilities include, but are not limited to, planning, directing, supervising, evaluating and implementing measures to assure that services are provided at quality levels consistent with professional standard and Agency goals.
Carries out the agency’s mission, philosophy, goals and objectives within guidelines of Agency policy and position function.
Interprets and implements Agency mission and philosophy to local office staff and the community.
Plans, directs and as appropriate supervises the delivery of Agency services and programs in the local office including establishing and developing local systems and procedures relevant to the provision of CHHA services.
Assures local office implementation of Agency policy and procedures, monitors compliance with them and participates in evaluating, recommending, and developing revisions or additions to same. 5. Responsible for supervising a large management and other staff; providing guidance, mentoring, training and feedback on a regular basis.
Implements the service record and reporting system and directs efforts to insure accuracy, proper service control and data collection.
Develops priorities for service when conditions and resource limitations require.
In collaboration with the DPS, establishes goals for the ongoing development and implementation of local programs that are supportive of total Agency policy, goals and resources.
Assists the Director Quality and Compliance tin the maintenance of Agency certification, licensure and accreditation. 1
In collaboration with the VP, Human Resources, initiates recruitment of local office staff according to budgeted positions, provides for candidate interview, selection and employment.
Provides for employee orientation, supervision, development and evaluation.
Disciplines and may terminate local office staff in consultation the VP, Human Resource and appropriate Agency Executive Staff.
In collaboration with the DPS participates in the Agency budgeting process by defining local office needs including developing staffing, caseload and visit projections, as well as equipment and facility needs.
Directs the evaluation of the effectiveness of local programs, and makes recommendations for appropriate modifications.
Assures the implementation of, and participates in the total Agencyâ€™s Quality Assurance and Performance Improvement activities.
Fosters a climate that promotes opportunities for staff development and when appropriate, planned student experiences.
Promotes an effective system of communication throughout the local offices and works collaboratively with the Adjunct Programs.
Monitors compliance with local office budget relative to budgeted positions, productivity, and supply and equipment purchases.
Is a Member of the Senior Management Team; attends regularly scheduled meetings and provides local office reports, including but not limited to human resources, clinical operations, budget, visit utilization, and environment matters.
In collaboration with appropriate Central Service staff, coordinates local office participation in external audits, record and information requests.
Collaboratively provides for the maintenance and safety of the local office environment.
Communicates regularly with DPS and with all direct report staff.
Serves on various Agency Committees as requested and required such as Professional Advisory
Quality Assurance, and Strategic Planning activities.
Develops inter-agency relationships and communicates with other health and health related agencies and organizations to increase or improve agency services to the community and to assure effective coordination and utilization of community resources.
In Collaboration with the Administrator responsible for Bronx Adjunct Programs promotes and provides for the implementation and, as appropriate, the integration of special programs within the context of the agency.
Maintains and enhances professional, managerial and leadership expertise through appropriate educational activities.
Participates in Agency’s annual evaluation and upon request prepares a written Local Office Annual Report as related to CHHA and LTHHCP activities.
Participates in evaluating overall position performance, goal setting and achievement, and performance improvement plan.
Extensive knowledge of the principles and practice of community health nursing and its relationship to other human services. Superior clinical knowledge based on application, with in-depth understanding of case management and community resources/needs. Analytical and technical skills needed to provide creative solutions for complex service-related problems requiring a synthesis of data from staff, patient, and community population. Interpersonal skills necessary to influence and interact effectively with others in order to implement agency goals and resolve complex service-related issues. Ability to plan, organize, administer and supervise. Knowledge of regulations affecting a certified home health agency.