• Mail Clerk

    Location US-NY-New York
    Posted Date 1 month ago(9/10/2018 1:31 PM)
    Job ID
    2018-12185
    # Positions
    1
    Facility
    ArchCare Community Services
    Experience (Years)
    2
    Category
    Customer Service
    Work Days Per Week
    M - F
    Shift
    D
    Shift Start Time
    9:00 am
    Shift End Time
    5:00 pm
    Type
    Full-Time
    # Hours
    35
  • Overview

    The clerk will support all the Care Managers as well as collaborate with all Care Teams assuring that all service updates are conducted in a timely and orderly manner. This position will be critical in ensuring that all members are provided with all the information needed to support task and responsibilities.  

    Responsibilities

    - The mail clerk will do all ACL mailings that go to members and PCP's.

    - Responsible for mailing all notes, PCA updates as directed by CM or Care Team.

    - Mail and uploaded all Service Plans to members, AR, MD's and document activities.

    - Scan Service Plans to Truechart record.

    - Upload and mail all IAD's, Action Taken Forms, Health Proxy forms as instructed by CM being mindful of time sensitive issues.

    - Responsible for in-box for all supporting groups under the MLTC umbrella and process items timely and accurately.

    - Responsible for all UM communications and PCSP's

    - Update the CRI for all documents mailed in each members chart.

     

    Qualifications

    Two plus years of experience in a mail group. Familiar with operation of copying machines as well as postage charge and stamping applications. Computer savvy and a quick learner.

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