Receptionist

US-NY-Vallhalla
3 weeks ago
Job ID
2017-11050
# Positions
1
ArchCare at Home
Category
Administrative
Work Days Per Week
5
Shift
D
Shift Start Time
9:00 AM
Shift End Time
5:00 PM
Type
Full-Time
# Hours
37.5

Overview

The Receptionist performs duties related to general reception work, acting as a liaison between administration and staff and between the Agency and the general public.  Performs office work related to assigned tasks as required.

Responsibilities

  1. Carries out the agency’s mission, philosophy, goals and objectives within guidelines of agency policy and position function.

 

  1. Assists designated Administrative staff in carrying out clerical and general business tasks.

 

  1. Receives all incoming telephone calls and relays them to appropriate staff. Records and files telephone messages as appropriate.

 

  1. Directs patient, physician calls to appropriate clinician, manager or office support staff. Utilizes electronic medical system to look up patient information.

 

  1. Public relations liaison between the Agency and the community; provides information to the general public about Agency services; relays specific questions to appropriate staff.

 

  1. Greets visitors, giving appropriate information and/or directs to the proper staff.

 

  1. Responsible for daily incoming and outgoing mail, interoffice mail, certified mail, express mail, and postage meter. Opens, sorts, date-stamps and distributes mail accordingly.

 

  1. Copies incoming checks for accounts receivable accounting staff.

 

  1. Responsible for Agency-wide office supply purchasing and maintaining inventory. Fills orders for Agency forms and other office supplies requested by agency staff and maintains records of requests and distribution.

 

  1. Books office conference space for meetings via electronic calendar.

 

  1. Operates photocopier and prepares material for photocopying as required; responsible for maintenance of copiers.

 

  1. Liaison with building staff and coordinates office maintenance needs as required.

Qualifications

QUALIFICATIONS

 

  • High School diploma or equivalent.

 

  • Two years administrative experience in an office setting.

 

  • Computer literate; knowledge of MS office programs.

 

  • Bilingual a plus

 

KNOWLEDGE, SKILLS AND ABILITIES

 

  • Knowledge of general office procedures; including spelling and correct English usage.

 

  • Strong customer service, interpersonal and problem solving skills required.

 

  • Ability to use, computer, fax, copier, and understand mechanism of multi-line telephone and intercom system.

 

  • Excellent written and verbal communication skills.

 

  • Professional appearance, good speaking voice.

 

  • Initiative, resourcefulness and ability to get along with others.

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